Terms of use
1. DEFINITIONS
The following terms are used in this Agreement:
Agreement – this document containing the terms of the provision of Services and sale of Goods, concluded between the User and the Company as a result of acceptance of this Offer.
User – an individual over 18 years of age, with full legal capacity, who has accepted the terms of this Offer, registered on the Website and/or used its functionality.
Company – VITAGURU LLC, ID 405490017, Director, Vyeronika Gamiyeva (12a, Taktakishvili street , Tbilisi, Georgia, 0179) a legal entity registered under the laws of Georgia, providing Services and selling Goods through the Website.
Offer – this public agreement posted on the Internet at: https://vitaguru.ge/
Acceptance – full and unconditional acceptance of the terms of the Offer by the User, expressed by paying for the Services and/or Goods, registering on the Website, placing an order.
Website – the online resource owned by the Company, located at https://vitaguru.ge/, used to inform Users, place orders, sell Goods, and provide Services.
Expert – a third party (an individual or a representative of a partner company) with the appropriate qualifications and experience, providing consulting or other expert services to the User on behalf of the Company.
Expert services – consulting and other services provided to the User by the Expert.
Order – a properly submitted request by the User for the purchase of Goods or the provision of Services.
Goods – products presented on the Website and intended for sale.
Account – the User’s personal section on the Website, displaying personal data, orders, purchase history, and other information.
2. GENERAL PROVISIONS
This document is a public offer in accordance with Article 329 of the Civil Code of Georgia. Performing actions aimed at using the Website, ordering Services and/or Goods confirms the User’s agreement with the terms of this Agreement.
The Agreement is deemed concluded from the moment the Company confirms the order. The place of conclusion of the Agreement is the location of the Company’s registration – Tbilisi, Georgia.
The Agreement is governed by the laws of Georgia. In case of contradictions between the provisions of this agreement and the laws of Georgia, the provisions of current legislation shall apply.
3. SUBJECT OF THE AGREEMENT
The Company undertakes to provide the User with Services and/or sell Goods presented on the Website, and the User undertakes to pay their cost in the manner and under the conditions provided for in this Agreement.
4. FEATURES, PROCEDURE AND CONDITIONS OF SERVICE PROVISION AND SALE OF GOODS
4.1. Services are provided and Goods are supplied under the conditions specified on the Website and in the Order.
4.2. The User independently places an Order on the Website, selects Goods and/or Services, and provides contact details.
4.3. After placing the Order, the Company sends a confirmation, after which the Order is considered accepted for execution.
4.4. Consulting Services may be provided in the form of video calls, text communication, by email, or in another way agreed by the parties.
4.5. The conditions and delivery times of the Goods, payment methods, return policies, and warranties are indicated on the Website and are considered an integral part of this Agreement.
5. RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. The Company undertakes to:
- Provide the User with accurate information about the Goods and Services.
- Provide the Services and/or deliver the Goods on time.
- Maintain the confidentiality of the User’s personal data in accordance with the laws of Georgia.
5.2. The User undertakes to:
- Provide accurate information when placing an Order.
- Pay the Order in full.
- Comply with the terms of this Agreement.
5.3. The Company has the right to:
- Change the terms of this Offer without prior notice.
- Refuse to fulfill the Order if there are grounds (e.g., suspected fraud, violation of the Website rules, etc.).
6. PRICE AND PAYMENT TERMS
6.1. The cost of Goods and Services is indicated on the Website in Georgian lari (GEL), unless otherwise specified.
6.2. Payment is made in non-cash form using the payment systems specified on the Website.
6.3. The Company may change the prices of Goods and Services unilaterally. However, the price of an Order confirmed by the User is not subject to change.
7. LIABILITY OF THE PARTIES
7.1. The parties are liable for non-performance or improper performance of obligations under this Agreement in accordance with the laws of Georgia.
7.2. The Company is not liable for:
- Incorrect data provided by the User.
- User’s refusal of the Services after they have begun to be provided.
- Consequences of using the received information without consulting a specialist.
7.3. The User agrees that all recommendations and advice from the Expert are informational in nature and do not replace medical consultation or treatment.
8. FORCE MAJEURE
8.1. The parties are released from liability for full or partial failure to fulfill obligations under this Agreement if it was caused by force majeure circumstances arising after the conclusion of the Agreement.
8.2. Such circumstances include events beyond the reasonable control of the parties: natural disasters, military actions, strikes, epidemics, acts of government authorities, etc.
8.3. The party affected by force majeure must notify the other party within 5 calendar days.
9. FINAL PROVISIONS
9.1. All disputes arising under this Agreement shall be resolved through negotiations. If an agreement is not reached – in court at the location of the Company, in accordance with the laws of Georgia.
9.2. The invalidity of any provision of this Agreement shall not affect the validity or applicability of the remaining provisions of the Agreement.
9.3. All matters not regulated by this agreement shall be governed by the laws of Georgia.
10. TERM, AMENDMENT AND TERMINATION OF THE AGREEMENT
10.1. The Agreement enters into force from the moment of acceptance of the offer and remains valid until terminated.
10.2. The Agreement is considered automatically terminated if the User does not use the Services for 12 calendar months.
11. ADDITIONAL TERMS
11.1. If this Agreement is concluded on behalf of a minor by their legal representative, the legal representative, depending on the nature and content of the obligation, shall fulfill the obligations imposed on the User under this Agreement and/or ensure their fulfillment by the minor on whose behalf the contract was concluded.
11.2. If for any reason any provision of this Agreement is found to be invalid, this shall not affect the validity or applicability of the remaining provisions of the Agreement.
12. DISPUTE RESOLUTION PROCEDURE
12.1. The User and the Company agree that all disputes and disagreements that may arise from this Agreement or in connection with it shall be resolved through negotiations with mandatory pre-trial dispute resolution. Claims by the User regarding the Services and/or Goods provided by the Company are considered only if they are submitted in writing and sent to the Company’s postal address within 1 (one) calendar month from the date of provision of such services or refusal thereof and/or in case of purchase of Goods – within the time limit established by Georgian consumer protection legislation.
12.2. If no agreement is reached, all disputes regarding the performance of this Agreement shall be resolved in court in accordance with the current legislation of Ukraine at the location of the Company.
12.3. In case of disputes between the User and the Expert related to the performance/provision of expert services to the User, such disputes shall be resolved independently between the User and the Expert without involving the Company.
12.4. Financial disputes are resolved with the participation of all parties.
Company Details:
VITAGURU LLC
ID 405490017
Director
Vyeronika Gamiyeva
vgamieva@gmail.com
12a, Taktakishvili street, Tbilisi, Georgia, 0179
Tel: +995511137709
www.vitaguru.ge
For order:
info@vitaguru.ge
12a, Taktakishvili street , Tbilisi, Georgia, 0179
Tel: +995511137709
www.vitaguru.ge
For order:
info@vitaguru.ge
მიმღების ბანკი : ს.ს “თიბისი ბანკი”,
მიმღების ანგარიში: GE11TB78396360801000014 ,
ბანკის კოდი:TBCBGE22
მიმღების სახელი:შპს ვიტაგურუ
Bendficiary’s Bank: JSC TBC Bank,
Beneficiary’s IBAN: GE11TB7839636080100014,
Bank Code: TBCBGE22
Name kf Beneficiary: LLC VITAGURU
Bank of Recipient: TBC Bank
Bank Code: TBCBGE22
Account Number: GE11TB7839636080100014
Recipient Name: LLC VITAGURU
Best regards,
Administration of the “VITAGURU” online portal.